This website and/or the actual services provided (the “Service”) is operated by Studio 1889 (“us”, “we”, or “our”). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms.

If you disagree with any part of the terms then you may not access the Service.

Purchases

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your name, email, address, credit card, and other general order information. Read ourPrivacy policyto see how we handle your information.All purchases / invoices must be paid in full before shipping is processed, unless other arrangements have been made. Large and custom orders require a nonrefundable down payment/deposit for us to put the order together for you. The balance is due once the order is finalized, and before shipment.The size of the down payment is typically 50% of your order total, but may be adjusted on a case by case basis, depending on order size, purchase history, and other factors.

Returns/Cancellations/Refunds

We have very few returns but in the event you want to return an item here are our policies related to returns and refunds. Please contact Studio 1889 before returning an item. Most issues can be resolved without a return and we would love to see if we can solve any problems you may be facing.

Custom Orders

Most custom orders cannot be returned / refunded after delivery is received.14-Day Refund Policy* for Small, In-Stock Reclaimed Materials Orders– Individual items ordered from our website can be returned within 14 days. The 14 day period begins with the delivery date of the item as recorded by shipping company tracking number. You will be refunded the purchase price of the product shown on receipt after your item is returned and inspected. Shipping charges are non-refundable and Studio 1889 is not responsible for shipping costs to return the product. Upon return, we will inspect the item(s). The item(s) must be in the same condition as received. After examination, we will submit a refund, less a 5% restocking fee, to the original payment method used for the purchase.14-Day Reporting Policy For All Other Orders– We do our best to ensure that you know exactly what you are buying, before you purchase. If there is any problem with your order (unexpected damage caused during delivery, missing items, etc) after receiving the delivery, you must contact us within 14 days of receiving the shipment to report the problem and we will discuss options for replacement. Cancellations of online orders are refunded until the order is shipped. After that, our 1 day return policy applies. Cancellations of large or custom orders are refunded until shipped, or until delivery has been arranged. Deposits made to place the order, are not refundable, except at the sole discretion of Studio 1889

Content

Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, blog posts, or other material (“Content”). You are responsible for the places this is shared and how it is used.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 10 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/studio-1889/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/studio-1889/privacy_policy).

Contact Us

If you have any questions about these Terms, please contact us.

Email: info@studio1889.com

Call: 406-291-2896